SHERATON GRAND CHICAGO RIVERWALK, Chicago – Your ideal downtown stay
Hotel Overview
Sheraton Grand Chicago Riverwalk - Downtown hotel with river views near Magnificent Mile
Located in the River North district, Sheraton Grand Chicago Riverwalk offers direct access to the Chicago Riverwalk. The hotel features 125,000 square feet of event space, including 43 meeting rooms and a 40,000-square-foot Grand Ballroom. Dining options include Shula's Steak House, Chicago Burger Company, and Link Café with Starbucks® coffee. Guests have access to a fitness center, indoor pool, and sun deck. The property is a short walk from Michigan Avenue, Millennium Park, and Navy Pier.
Additional perks of the hotel
- Complimentary Wi-Fi and computer workstations at Link Café - Riverwalk boat tours including architectural and historic fireboat tours - Seasonal fireworks views from Navy Pier - Two business centers, including a FedEx office - Multilingual staff (English, French, Spanish, Portuguese, Italian) - Accessible features include roll-in showers and TTY/TTD compatible rooms
Rooms & Suites
Guestrooms at Sheraton Grand Chicago Riverwalk include the Sheraton Signature Sleep Experience beds and views of the Chicago skyline, river, or Lake Michigan. Accommodations feature laptop-friendly workspaces, pillow menus, and flat-screen TVs. Select rooms offer executive lounge access and separate seating areas.
Other conveniences
- Air conditioning and heating in all rooms - Tea and coffee makers - Private bathrooms with walk-in showers or bathtubs - Wardrobes and safe deposit boxes - Carpeted floors and desk chairs - Accessible room options with lowered electrical outlets and grab rails
Choose Your Room
Room Rates & Availability Tracker
Transportation Tips
Transportation Options
Amenities
General
- No smoking on site
- Free Wi-Fi in public areas
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Baggage storage
- Elevator
- ATM/Cash machine
- Coffee shop
- Vending machines
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness center
Services
- Valet parking
- Room service
- Dry cleaning
- Tours/Ticket assistance
- Stores/Commercial services
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Business center
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cribs
- Children's buffet
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Indoor swimming pool
- Sun loungers
- Live entertainment
- Sun terrace
Room features
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
- Rollaway beds
Bathroom
- Free toiletries
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
Room decor
- Carpeted floor
Hotel Location
Guest Reviews & Ratings
Our stay at the hotel was fantastic! The rooms were lovely, and we were lucky to have a corner room with a city view, making our experience wonderful. The location was perfect, near everything we wanted to see and do. I would definitely choose to stay at this hotel again.
My stay at the hotel was a mix of highs and lows. The room, despite being undone and unprepared for the 'king club,' turned out to be huge, very clean, and offered a spectacular view of the city. However, the service, especially from the front desk to the valet, was lacking in training on new policies and came off as a bit rushed and, in one instance, slightly rude. On the bright side, the location was superb, being just a short walk away from Navy Pier, Art Museum, Michigan Ave shopping, North Shore restaurants, and close to downtown spots like Grant Park. The dining experience provided a $20 credit for a $29 breakfast, offering a continental spread with fruits, yogurt, cereal, bagels, pastries, juices, coffee, and tea. The facilities were adequate, and the hotel overall felt comfortable and convenient, though some areas could use improvement.
I had a wonderful stay at the hotel. The rooms were spacious, spotless, and had a nice view of the river, but it was odd to have three sets of towels for four people. The service was attentive and they even provided some items for free when we needed them. The location was excellent, right by the river and close to many attractions. The dining options were decent but could use some improvement in certain areas. Overall, a pleasant experience with a few minor hiccups.
The hotel had a medium-size room with a stellar view of the river and the lake, though it wouldn't heat beyond 71 degrees during check-in. The service provided by the bell stand was nice and helpful, even guiding me to another hotel for lunch. The location was central to great places to eat and visit, especially with easy access to everything in walking distance. The dining experience was a mix of being ready at 5:30 on race day and serving a delicious breakfast, but with room for improvement in the quality of some dishes. Overall, a convenient choice with a delightful view.
The hotel had a prime location along the waterfront, close to major tourist spots and within walking distance of key attractions. The rooms were spacious and well-equipped, although lacking a refrigerator. The service was top-notch, with friendly and helpful staff. The dining experience fell short with unhealthy food options, but the facilities were satisfactory.
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